Privacy Policy

Effective Date: 16 March 2024

At Blackroot, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name, email address, and shipping/billing address

  • Phone number and payment details

  • Browsing behavior on our website (e.g. pages visited, time spent)

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Provide customer service

  • Improve our website and marketing

  • Send promotional emails (only if you’ve opted in)

3. How We Protect Your Information

We implement secure encryption protocols and follow industry best practices to protect your data from unauthorized access, loss, or misuse.

4. Sharing Your Information

We do not sell your personal data. We only share information with trusted third-party service providers (e.g. payment processors, couriers) necessary to complete your order.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications at any time

For any privacy-related requests, please contact us.